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Pair your words with a respectful tone   “Beautiful tone, beautiful heart.” -Shinichi Suzuki (1898-1998) Japanese violinist, creator of the “Suzuki Method” Proper tone is essential for the effective conversationalist and communicator, after all, having a good conversation...

Exude interest with body language and facial expressions   “The body never lies.” -Martha Graham (1894-1991) American modern dancerA conversation composed entirely of just words holds less meaning if there aren’t appropriate reactions and responses. Therefore, body language...

If English students can accurately paraphrase a reading, a radio segment, or a verbal statement, they can actively participate in common conversations and classroom discussions. Many English teachers underestimate the importance of this skill, and assume students understand more...

What has pleasantly surprised you today? English teachers can use this question as a writing cue, during student-teacher conferences, or with co-workers. Students, especially at more competitive schools, can often feel great stress. Asking students about what is going right in...

Seek to Understand Have you ever seen two emotional people talk past each other? Both talk and neither listen. Both want to tell the other, and don’t want to hear – or understand – what the other person is saying. This happens too often in stressful workplaces. Stephen Covey,...

“Do you want to know how to start a conversation? Ask a question, and listen.” Robert Bly (1926- ),  American poet and activist That’s not a bad starting point, is it?

Workplace Communication Tip 3: Politely Make Suggestions Style matters – especially when we talk with our co-workers, consumers, patients, and supervisors. English language learners, immigrants, and far too many English speaking workers sometimes forget this basic principle of...

Sometimes a simple comment leads to a delightful conversation. Today I noticed a very, very old truck parked on the street while walking my dog. “She’s as old as I am,” replied the owner from his frontyard. He soon came to the sidewalk. “Made in...