Archive for category workplace English

CATESOL Accepts Presentation on Informational Interviews

How can English teachers help adult, college, and university students expand their network of professional contacts while improving their interview skills? What practical speaking exercise includes both off-campus interviews and classroom presentations? How can ESL teachers add informational interviews to their oral skills curriculum? What are informational interviews, anyway? What makes them vital to adult English language learners in 2010?

Thanks to the selection committee of CATESOL 2010 State Conference, I will have a chance to share my answers with fellow California educators in late April. “Informational Interviews: A Practical, Illuminating Speaking Assignment” will demonstrate the importance and relevance of this unusual assignment for a wide range of ESL students. Although officially listed for college/university instructors, the long assignment can be adapted for high school, IEP, vocational, and Business English classes. CATESOL includes California teachers of English to speakers of other languages from all levels of education and many public and private institutions.

Naturally, I look forward to sharing the good news about information interviews, a common practice in the United States where individuals interview working professionals about potential occupations. My presentation will cover the several building block assignments that are used to prepare students to find a professional to interview, conduct a successful interview, and give a compelling trip report in class. Each step covers vital vocational and speaking skills.

Hopefully, this small professional presentation will encourage more ESL teachers to assign informational interviews and help their ESL students find satisfying jobs. Given the relatively grim outlook for jobs in California, the definition of “satisfying” might be more flexible than in the past. Informational interviews, therefore, allow job seekers to meet working professionals in their field, collect detailed information on working conditions and professional practices, and expand their network of valuable industry contacts. Sometimes informational interviews also lead to job leads, internships, and even jobs. Practical and popular, this assignment consistently engages students and provides surprising insights.

More later on informational interviews.

Ask more. Know more. Share more.
Create Compelling Conversations.

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Words of solace for a crammed semester

“Do what you can, with what you have, where you are,” advised President Theodore (Teddy) Roosevelt. These words of solace often comfort me when I stress myself out trying to cram too much material into lessons.

How can I cover everything that I want in a single semester? It’s just impossible. For every new activity, I must let an old one go. If I add a Youtube homework assignment, than I should eliminate another homework assignment to maintain the balance.  For instance, I asked every student to find and review a YouTube video on interview skills so I had to cut the assignment where students found and summarize an article on job hunting skills.

As I continue to plan, adjust, and readjust assignments, I once again find solace in these words. Yet these continual curriculum revisions remain voluntary tasks in pursuit of excellence.  “A problem,” noted Duke Ellington, “is a chance for you to do your best.”

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Conversation tip #15: Seek to Understand


Seek to Understand

Have you ever seen two emotional people talk past each other? Both talk and neither listen. Both want to tell the other, and don’t want to hear – or understand – what the other person is saying. This happens too often in stressful workplaces.

Stephen Covey, author of the international bestseller called “Seven Habits of Highly Effective People, advises people “to seek first to understand, then to be understood.” Following this traditional wisdom can improve workplace relationships and communication.

What are some techniques that can help understand other people? Here are some tips:

  • Listen first and avoid interrupting.
  • Pause before speaking.
  • Look people in the eye.
  • Be curious.
  • Ask “what” and “how” questions to get more information.
  • Keep the voice down. Stay calm. Talk slow.
  • Repeat or rephrase what people say to avoid misunderstandings.

What are some other tips to avoid misunderstandings or conflicts at work?

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What are some advantages of staying calm at work?

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