Compelling Conversations

Questions and Quotations on Timeless Topics for ESL learners and teachers

Archive for category workplace communication skills

CATESOL Accepts Presentation on Informational Interviews

Jan 19

Posted by Eric Roth in CATESOL, California, ESL, English curriculum, Speaking Skills, VESL, adult education, workplace English, workplace communication skills | No Comments

How can English teachers help adult, college, and university students expand their network of professional contacts while improving their interview skills? What practical speaking exercise includes both off-campus interviews and classroom presentations? How can ESL teachers add informational interviews to their oral skills curriculum? What are informational interviews, anyway? What makes them vital to adult English language learners in 2010?

Thanks to the selection committee of CATESOL 2010 State Conference, I will have a chance to share my answers with fellow California educators in late April. “Informational Interviews: A Practical, Illuminating Speaking Assignment” will demonstrate the importance and relevance of this unusual assignment for a wide range of ESL students. Although officially listed for college/university instructors, the long assignment can be adapted for high school, IEP, vocational, and Business English classes. CATESOL includes California teachers of English to speakers of other languages from all levels of education and many public and private institutions.

Naturally, I look forward to sharing the good news about information interviews, a common practice in the United States where individuals interview working professionals about potential occupations. My presentation will cover the several building block assignments that are used to prepare students to find a professional to interview, conduct a successful interview, and give a compelling trip report in class. Each step covers vital vocational and speaking skills.

Hopefully, this small professional presentation will encourage more ESL teachers to assign informational interviews and help their ESL students find satisfying jobs. Given the relatively grim outlook for jobs in California, the definition of “satisfying” might be more flexible than in the past. Informational interviews, therefore, allow job seekers to meet working professionals in their field, collect detailed information on working conditions and professional practices, and expand their network of valuable industry contacts. Sometimes informational interviews also lead to job leads, internships, and even jobs. Practical and popular, this assignment consistently engages students and provides surprising insights.

More later on informational interviews.

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Are you prepared? Are you ready? Aren’t you nervous?

May 23

Posted by Chimayo Press in Conversation Tips, EFL, ESL, ESL/EFL teachers' resources, Speaking Skills, Teaching English in Vietnam, VESL, adult education, conversation starters, educational philosophy, teaching tips, workplace communication skills | 2 Comments

During the last hectic week of international travel and professional development presentations, I’ve been heard a few simple questions over and over.

  • Are you ready?
  • Are you prepared?
  • Aren’t you nervous?
  • Do you have enough time to do that?
  • When are you going to sleep?

Friends – and close relatives – ask these questions out of concern and curiosity.  I appreciate their questions and enjoy our discussions.  My confidence can lead me to underestimate the difficulty of  projects, tasks, and chores. I should manage time better, probably reduce my commitments, and prioritize more. Yet that’s easier said than done when pursuing multiple projects and working with people on different continents. I also like my work, and appreciate new challenges.  And I can draw on a considerable amount of experience as a  world traveler and English teacher. Despite approaching deadlines, I tend to feel strangely comfortable.

For instance, this week I left Los Angeles to begin a new position creating a Practical and Academic English program in Ho Chi Minh City, Vietnam. Packing for a ten-week summer trip takes considerable time. So does writing up detailed course descriptions, planning professional development workshops, and writing a high school graduation speech. Tracking Compelling Conversations book orders, planning website and blog changes, and interviewing ESL/EFL teachers also takes time. So sleep becomes a lower priority and friends keep asking those few simple, reasonable questions.

They are good questions and fine conversation starters too. In our often-hectic world, many people make the same “good mistakes” as me. As a result, these simple questions seem about time management seem timeless. English teachers can – and I’d suggest should – introduce these practical questions to their students. Business English teachers and workplace instructors, of course, frequently include entire lessons to personal time management skills. Letting students ask these questions and interview each other will also lead to interesting classroom conversations.

By the way,  despite my last minute style, I was actually quite prepared. I quickly packed, arrived safely in Vietnam and lead an engaging workshop on creating autotelic materials for EFL students.  Experience and expertise help – even on limited sleep!

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Teaching Interview Skills Vital for Adult ESL, University Students

Feb 16

Posted by Chimayo Press in Conversation lessons, ELL, ESL, Speaking Skills, adult education, adult literacy, educational philosophy, forms and worksheets, technology and education, workplace communication skills, worksheets and charts | 1 Comment

How can English teachers encourage adult and university students to expand their language skills and improve their employment opportunities in a difficult economic climate?

Personally, I’ve slightly modified my oral skills course this semester to provide greater emphasis on interviewing skills. Students interviewed each other for 10-15 minute videotaped mock job interviews for their first assignment.

The use of videotaping students in class has gained far more acceptance in the last few years, partly due to the technological advances. OTAN, the adult education website established by the California Department of Education, even created an entire section devoted to using videotapes and videocameras in the adult ESL classes.

Another factor has been the increasing popularity of YouTube videoclips by students seeking practical information. I’ve combined those two trends by requiring students to find and review YouTube clips on vital employment skills and speaking skills. Students found and reviewed videoclips, and emailed them in as homework. Afterwards, I combined all the student evaluations into a single email that I sent to the entire class with a few editorial comments and minor editing.

Here is the homework sheet for that assignment. As with the reviews, “use or lose.”

Getting Job Interview Advice from YouTube!

Student Name:
Class:
Teacher:
School:
Date:

Please find an YouTube videoclip that helps people successfully interview for jobs – in English – that you would like to share with your classmates. Watch the video, take notes, and review it for your classmates.

Video title:
Web address:
Length:
Creator:

Please describe the video.

What interview tips did the video provide?

Where do you think the video was produced? Why?

How practical did you find the advice? Why?

What was the strongest part? Why?

What was the weakest part? Why?

Who do think is the target audience for this video?

Why did you choose this video?

How would you rate this video 1-5 stars? Why?
————————————————

This simple worksheet combines research, critical thinking, and language skills. As English teachers, we can use simple technology to help English language learners develop their language skills, especially when they are motivated to learn and search out new sources. Instead of dismissing YouTube searching as a waste of time, let’s turn their interests into productive learning opportunities and share insights. After all, employment interviews often serve as a real-world language tests for our ESL students.

Let’s make sure we give them the tools to pass those crucial tests.

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Do You Feel Rich Enough? What’s the Standard?

Jan 4

Posted by Chimayo Press in Compelling Conversations, EFL, ELL, adult education, conversation starters, workplace communication skills | 3 Comments

Talking about money remains problematic, but this conversation topic is more for self-reflection than classroom application. But please bear with me.

How rich are you? How much money would satisfy you? Americans, and many other people in consumer societies, sometimes seem to be pursuing a moving mirage of material happiness. The luxuries of one year become the perceived necessities the next year.

English teachers – and English language learners – are not immune to this problem. How rich are you on a strictly material level? Where do you stand from a global scale? ESL teachers continue to work part-time or hold two jobs, or even tutor English for extra cash. The economic crisis has only increased the sense of unease for many English teachers and English students.

Yet for Americans and English teachers feeling rather blue about our declining home values, vanishing retirement accounts, and questionable job security, this chart provides some useful perspective.

http://www.globalrichlist.com/

My score initially stunned me. (I was in the top 1% worldwide). While I have often been nervous about money, this chart reminds me to keep perspective. Of course, commonsense and a growing body of psychological and sociological research has documented the very, very loose correlation between material wealth and happiness – once the basic necessities of life are met. Satisfying personal relationships, long conversations with relatives and friends, and meaningful work remain vital essential for a truly rich life. The good life, as all the wisdom traditions remind us, means more than going to sleep surrounded by luxury goods.

So let’s make sure we find ways to create healthier, saner, and more satisfying lives and English classrooms in 2009 than 2008.

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CATESOL Conference Highlights Practical ESL Teaching Techniques

Sep 30

Posted by Eric Roth in CATESOL, California, Compelling Conversations, EL Civics, ESL, English class, Los Angeles, VESL, adult education, workplace communication skills | 6 Comments

Are you looking to share practical techniques with your fellow English teachers? What works in your ESL classroom? What tends to work in other ESL classrooms? Why?

The Los Angeles Regional CATESOL conference, titled “WWW. What Works and Why” at Biola University on October 25 features over 60 workshops and panel discussions. The annual event is expected to attract over 500 ESL professions from K-12 classes, adult education, IEP, and community college and university programs. CATESOL members receive a discount on the conference fee.

Do you live in Southern California? Do you have plans for October 25th yet? Visit
http://www.lacatesol2008.org/ if you are interested. This regional conference is larger than many state conferences and reflects the importance of studying English to immigrants in Los Angeles – especially during economically difficult times.

By the way, I will be giving a 45-minute presentation titled “Techniques for a More Democratic Classroom” and a joint presentation titled “Creating Win-Win Workplace English Programs That Work for Both Employers and Employees.”

In my solo presentation, I will review classroom practices like tailoring assignments for individual students, effective peer evaluations, and organizing students to create classroom materials. Some exercises come from Compelling Conversations, but most exercises are practices that I’ve developed over time in both writing and speaking courses.

The second presentation, with Troy Parr, comes out of a series of vocational ESL workshops that we designed for an important union for healthcare workers, the SEIU, in Los Angeles. (The director of their workplace educational programs read Compelling Conversations., and contacted me. I brought in Troy, who wrote his thesis on best practices in workplace ESL programs.) We emphasize the importance of creating practical, participant specific exercises that both introduce new workplace vocabulary and provide many opportunities to speak, write, and reflect on workplace issues – in English. These workshop exercise such as rewriting forms, writing memos, and giving presentations on safety tips also help students develop their language skills for beyond their immediate job.

Naturally, I hope you can make the LA Regional CATESOL conference. See you there?

For more information:

http://www.lacatesol2008.org/

http://catesol.org

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Words of solace for a crammed semester

Sep 8

Posted by Eric Roth in ESL, English class, academic matters, adult education, educational philosophy, workplace English, workplace communication skills | 2 Comments

“Do what you can, with what you have, where you are,” advised President Theodore (Teddy) Roosevelt. These words of solace often comfort me when I stress myself out trying to cram too much material into lessons.

How can I cover everything that I want in a single semester? It’s just impossible. For every new activity, I must let an old one go. If I add a Youtube homework assignment, than I should eliminate another homework assignment to maintain the balance.  For instance, I asked every student to find and review a YouTube video on interview skills so I had to cut the assignment where students found and summarize an article on job hunting skills.

As I continue to plan, adjust, and readjust assignments, I once again find solace in these words. Yet these continual curriculum revisions remain voluntary tasks in pursuit of excellence.  “A problem,” noted Duke Ellington, “is a chance for you to do your best.”

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Conversation tip #15: Seek to Understand

Aug 23

Posted by Eric Roth in Conversation Tips, ESL, ESL worksheets, English class, VESL, academic matters, adult education, workplace English, workplace communication skills | No Comments


Seek to Understand

Have you ever seen two emotional people talk past each other? Both talk and neither listen. Both want to tell the other, and don’t want to hear – or understand – what the other person is saying. This happens too often in stressful workplaces.

Stephen Covey, author of the international bestseller called “Seven Habits of Highly Effective People, advises people “to seek first to understand, then to be understood.” Following this traditional wisdom can improve workplace relationships and communication.

What are some techniques that can help understand other people? Here are some tips:

  • Listen first and avoid interrupting.
  • Pause before speaking.
  • Look people in the eye.
  • Be curious.
  • Ask “what” and “how” questions to get more information.
  • Keep the voice down. Stay calm. Talk slow.
  • Repeat or rephrase what people say to avoid misunderstandings.

What are some other tips to avoid misunderstandings or conflicts at work?

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What are some advantages of staying calm at work?

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