Compelling Conversations

Questions and Quotations on Timeless Topics for ESL learners and teachers

Posts Tagged VESL

CATESOL Accepts Presentation on Informational Interviews

Jan 19

Posted by Eric Roth in CATESOL, California, ESL, English curriculum, Speaking Skills, VESL, adult education, workplace English, workplace communication skills | No Comments

How can English teachers help adult, college, and university students expand their network of professional contacts while improving their interview skills? What practical speaking exercise includes both off-campus interviews and classroom presentations? How can ESL teachers add informational interviews to their oral skills curriculum? What are informational interviews, anyway? What makes them vital to adult English language learners in 2010?

Thanks to the selection committee of CATESOL 2010 State Conference, I will have a chance to share my answers with fellow California educators in late April. “Informational Interviews: A Practical, Illuminating Speaking Assignment” will demonstrate the importance and relevance of this unusual assignment for a wide range of ESL students. Although officially listed for college/university instructors, the long assignment can be adapted for high school, IEP, vocational, and Business English classes. CATESOL includes California teachers of English to speakers of other languages from all levels of education and many public and private institutions.

Naturally, I look forward to sharing the good news about information interviews, a common practice in the United States where individuals interview working professionals about potential occupations. My presentation will cover the several building block assignments that are used to prepare students to find a professional to interview, conduct a successful interview, and give a compelling trip report in class. Each step covers vital vocational and speaking skills.

Hopefully, this small professional presentation will encourage more ESL teachers to assign informational interviews and help their ESL students find satisfying jobs. Given the relatively grim outlook for jobs in California, the definition of “satisfying” might be more flexible than in the past. Informational interviews, therefore, allow job seekers to meet working professionals in their field, collect detailed information on working conditions and professional practices, and expand their network of valuable industry contacts. Sometimes informational interviews also lead to job leads, internships, and even jobs. Practical and popular, this assignment consistently engages students and provides surprising insights.

More later on informational interviews.

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CATESOL Conference Highlights Practical ESL Teaching Techniques

Sep 30

Posted by Eric Roth in CATESOL, California, Compelling Conversations, EL Civics, ESL, English class, Los Angeles, VESL, adult education, workplace communication skills | 6 Comments

Are you looking to share practical techniques with your fellow English teachers? What works in your ESL classroom? What tends to work in other ESL classrooms? Why?

The Los Angeles Regional CATESOL conference, titled “WWW. What Works and Why” at Biola University on October 25 features over 60 workshops and panel discussions. The annual event is expected to attract over 500 ESL professions from K-12 classes, adult education, IEP, and community college and university programs. CATESOL members receive a discount on the conference fee.

Do you live in Southern California? Do you have plans for October 25th yet? Visit
http://www.lacatesol2008.org/ if you are interested. This regional conference is larger than many state conferences and reflects the importance of studying English to immigrants in Los Angeles – especially during economically difficult times.

By the way, I will be giving a 45-minute presentation titled “Techniques for a More Democratic Classroom” and a joint presentation titled “Creating Win-Win Workplace English Programs That Work for Both Employers and Employees.”

In my solo presentation, I will review classroom practices like tailoring assignments for individual students, effective peer evaluations, and organizing students to create classroom materials. Some exercises come from Compelling Conversations, but most exercises are practices that I’ve developed over time in both writing and speaking courses.

The second presentation, with Troy Parr, comes out of a series of vocational ESL workshops that we designed for an important union for healthcare workers, the SEIU, in Los Angeles. (The director of their workplace educational programs read Compelling Conversations., and contacted me. I brought in Troy, who wrote his thesis on best practices in workplace ESL programs.) We emphasize the importance of creating practical, participant specific exercises that both introduce new workplace vocabulary and provide many opportunities to speak, write, and reflect on workplace issues – in English. These workshop exercise such as rewriting forms, writing memos, and giving presentations on safety tips also help students develop their language skills for beyond their immediate job.

Naturally, I hope you can make the LA Regional CATESOL conference. See you there?

For more information:

http://www.lacatesol2008.org/

http://catesol.org

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Conversation tip #15: Seek to Understand

Aug 23

Posted by Eric Roth in Conversation Tips, ESL, ESL worksheets, English class, VESL, academic matters, adult education, workplace English, workplace communication skills | No Comments


Seek to Understand

Have you ever seen two emotional people talk past each other? Both talk and neither listen. Both want to tell the other, and don’t want to hear – or understand – what the other person is saying. This happens too often in stressful workplaces.

Stephen Covey, author of the international bestseller called “Seven Habits of Highly Effective People, advises people “to seek first to understand, then to be understood.” Following this traditional wisdom can improve workplace relationships and communication.

What are some techniques that can help understand other people? Here are some tips:

  • Listen first and avoid interrupting.
  • Pause before speaking.
  • Look people in the eye.
  • Be curious.
  • Ask “what” and “how” questions to get more information.
  • Keep the voice down. Stay calm. Talk slow.
  • Repeat or rephrase what people say to avoid misunderstandings.

What are some other tips to avoid misunderstandings or conflicts at work?

1.

2.

3.

4.

What are some advantages of staying calm at work?

1.

2.

3.

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ESL Conversation worksheet: Imperatives vs Polite Requests in the Workplace

Aug 4

Posted by Eric Roth in ESL | No Comments

Workplace Communication Tip 3: Politely Make Suggestions

Style matters – especially when we talk with our co-workers, consumers, patients, and supervisors. English language learners, immigrants, and far too many English speaking workers sometimes forget this basic principle of workplace communication.

Consider the difference in how these requests sound.

Shut off the TV!

Please turn off the TV?

Could you turn off the TV?

Would you please turn off the TV?

Close the door!

Shut the damn door!

Close the door; I need some privacy.

Would you please close the door; we can’t hear ourselves talk.

Could you get the door?

Can you close the door?

Sometimes, especially in an emergency, it is appropriate to warn other people with a short command.

Call the police!

Help!

Shut the door!

Volume, tone, and context help us recognize an emergency. Imperatives, or short command sentences, are powerful communication tools in these situations. The speaker gives an order; we listen.

I. When would it be appropriate to give a warning on your job? Please give 3 examples.

1.

2.

3.

But, usually, we also make our requests that are not emergencies. We can – and should- give suggestions in a kinder, gentler way. Unfortunately, too many people pretend that everything that annoys them is an emergency and speak in a rude, impolite way to co-workers. This sort of harsh speech can even be abusive.

We can, however, use many words to make quick requests and polite suggestions:

May Can Could Would Should Might

II. Please write a request that you might give or hear at work with these words.

  1. Can ______________________________________________?
  2. May ______________________________________________?
  3. Could _____________________________________________?
  4. Would_____________________________________________?
  5. Should_____________________________________________?
  6. Might _____________________________________________?

Adding the word “please” makes your requests and suggestions sound nicer too!

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