“People have one thing in common: they are all different.”
~Robert Zend (1929-1985), American writer
Compelling American Conversations provides an invaluable resource for teachers in the common situation of teaching multilevel adult ESL classes with ongoing enrollment. ESL teachers with multi-level classes must plans lessons that address the needs of the new students constantly entering the class without repeating material studied weeks or months ago by longtime students already in the class. Compelling American Conversations (CAC) provides an ideal remedy for this situation, as topics, vocabulary and skills can be revisited without repeating the exact same material.
For example, an adult ESL teacher who is teaching job interview skills to her students might cover CAC pages 80-81 in February. By the following May, this same teacher has 12 new students in her English class, as well as 15 of the students from February. The teacher needs to cover job interview skills again to meet the objectives in her course outline, but she doesn’t want to repeat the exact same material that 15 of her students already covered in February. What can the teacher do?
CAC has the solution. If the teacher covered CAC pages 80-81 in February, now, in May, she can review the vocabulary on page 81, and continue on to material that will be new for all students on pages 82-86. English teachers of multi-level classes can keep these options in mind when using CAC, maintaining material in reserve for lessons in the weeks and months ahead.
Lessons can also be adapted to the needs of your individual students and instructional schedule. Of particular value to multi-level groups is the capacity to initiate a topic in one chapter, and then return to the same topic weeks or months later for review, or to introduce the topic to a new group of English students, or to a group which includes former students.
Do our ESL students need to “swim” in English? Or do they need to focus on avoiding minor grammar mistakes? Should we encourage our students to speak as much English as possible? Or should we paralyze our students with exaggerated fears?
Okay, these are rhetorical questions. Yet our ESL students – even advanced ESL students – don’t have to be perfect; they have to be understood. Alas, many – far too many – English classrooms still focus far more on grammar than authentic communication skills. Our students need to speak clear, comprehensible English. Practical knowledge, not abstract theory, should be the focus of our English classes. English remains a tool and just a vital tool for our students to reach their life goals in the United States, Canada, Australia, or the United Kingdom.
Can they understand classified ads – online or in a paper?
Can they negotiate prices at a yard sale?
Do they understand a frontpage newspaper article?
Are ELLs able to confirm information?
Can adult students make clear recommendations?
Can ESL students share personal experiences?
Do students feel comfortable participating in classroom discussions?
Can they give a competent classroom presentation to fellow students – or at work?
Can they effectively interview for an appropriate job?
Do they feel comfortable at social events with native English speakers?
Can they, in short, swim in English?
Students Speak English to Communicate
If people want to communicate, meaning matters most. In other words, our students don’t need to speak perfect English with zero grammar errors anywhere outside of some English classrooms. Sometime English teachers, perhaps in a bid to help students ace their TOEFL scores, exaggerate grammar points that have little or no practical importance in daily life. Let’s look at some common language errors that our students make, and move the discussion outside of our ESL classrooms.
Will the absence of articles (a, an, the) prevent a student from buying something?
Will a confusion of “much” and “many” prevent someone from receiving assistance?
How crucial is subject-verb agreement in daily conversations?
Grammar fundamentalists hate hearing this simple truth. These errors are of limited significance for most adult English language learners outside the English classroom and white collar professions. Our students need to swim in English more than they need to pass grammar tests.
Further, the focus on accurate grammar and the expectation of “correct” English can cause excessive self-consciousness. In fact, I’ve worked with many English language learners who use severe, often extreme negative language to describe quite competent and sometimes strong presentations in adult education, community college, and university courses. This severe self-criticism places huge barriers on many English language learners. Worse, this perfectionism ironically limits their willingness to engage with the broader English speaking society. That’s why I often tell high intermediate and advanced students, who are often quite ambitious and hard on themselves, to “kill the perfectionist demon”. During the first few weeks of class, I usually emphasize this point with a simple “swim in English” pitch.
“You don’t have to conquer English; you just have to swim in it everyday. Attentively listen to authentic English. Listen to podcasts and the radio. Create small conversations. Just ask a question. Read something in English everyday. Follow your interests in English. Allow yourself to be yourself in English. Jump into the language, and do your best. Start swimming in English. Our class is a safe place to expand your English skills, and learn by doing. I want to see significant, meaningful, and verifiable progress. I’m not interested in perfection. We want significant progress. Let’s get going and make some good mistakes together. Let’s swim in English, and see how far you can swim this semester.”
English Students Have to Swim in English
Our ESL students don’t have to be speak perfect English; they have to be understood in English by listeners. They have to be functional in English. They have to perform particular language tasks. They have to speak English inside and outside the class, and successfully convey their ideas. Most English language learners need practice speaking, and positive social experiences in English. They need more conversation opportunities, and fewer grammar lessons. In short, our English students have to swim in English; they don’t have to swim across the English Channel.
So why don’t we give our students what they need to survive – and often thrive – in more English classes? Let’s help them swim – and speak – in English.
“Education is a kind of continuing dialogue and a dialogue assumes, in the nature of the case, different points of view.”
~Robert Hutchins(1899-1977), former President of University of Chicago and educational philosopher
Continuing on the theme of creating a better classroom this semester, it is essential to make sure there is an ongoing dialogue between teachers and students. With this in mind, ask yourself: Who gets to speak in class? Whose ideas count? Who chooses the assignments? How do students receive feedback? Do students have a chance to conference with their instructors? Do you want your students to become self-directed – or autotelic – in their studies?
Here’s a quick checklist that ESL teachers that I created for a CATESOL workshop a while back called “Techniques for a More Democratic Classroom”. My core assumption remains that giving students more opportunities to literally speak, write, and share their insights leads to a more engaging, dynamic, and valuable classroom experience. Here are some more questions to consider:
1. What are some of the students’ personal interests?
2. Who do you currently teach? How would you describe the students?
3. How can student interests be better incorporated into the curriculum?
4. Which assignments do students currently choose? Which seems most successful? Why?
5. What are some benefits of greater student participation?
6. What are some risks of greater student participation?
7. Do you want to increase the number of choices students make?
8. What critical language skills can be taught by tapping into their interests?
9. How can you tweak current material to better individualize instruction?
10. What internet resources can you use to augment the current curriculum?
11. Which exercises or activities do you find most successful in your classroom?
12. What decisions do you keep as your prerogative as the instructor?
13. How can you encourage your students to become self-directed learners?
14. What skills do your English students need to realize that goal?
15. What habits do students need to practice in a democratic classroom?
16. What are some obstacles to a more democratic classroom?
17. How does technology encourage a more democratic classroom?
18. How can you create a more democratic classroom?
From my perspective, a more democratic classroom provides immigrants and international students with a chance to demonstrate both linguistic skills and personal freedom. Many immigrants, especially from more closed societies, continue to believe that the only good student is the quiet student who listens, takes notes, memorizes, and repeats back the teacher’s words. Therefore, it behooves ESL teachers working in democratic societies to demonstrate a different definition of a good student where all students share their experiences, contribute their knowledge, and use their expanding English vocabulary to contribute. Do you agree? Disagree? Why?
For more content related to making and breaking habits – and discussing them in the classroom – check out Chapter 3: Making and Breaking Habits from Compelling American Conversations, with expanded materials from the Teacher Edition!
“Our progress as a nation can be no swifter than our progress in education.”
~John F. Kennedy(1917-1963), 35th President of the U.S.
Tough question! Context, as ever, matters.
Are you going into a new semester of class looking for a clear, detailed chart to evaluate the speaking skills of your students? Check out the practical chart with ten categories for listening comprehension and speaking skills developed by the United States Office of Refugee Resettlement and revised by the Spring Institute for Intercultural Learning. Where did I find it? As so often, I went to the Center for Applied Linguistics website. This wonderful resource has been around for years, but maintains its relevancy.
Their chart seems quite sensible for most teaching situations with clear Student Performance Level (SPL) descriptors. The descriptors for listening comprehension and oral communication are intended to establish a consistent standard that government agencies, educational institutions, and non-profits can all use to share evaluations. Despite the bureaucratic title, the chart itself contains excellent descriptions that English teachers and testers can use for adult English language learners. After having been in several long faculty discussions over standards for oral skills, I appreciate the explicit standards combined with some flexibility.
Developed specifically for adult refugees, it resembles other charts, yet includes more details and an explicit acknowledgment of economics. I like that awareness even if this factor can sometimes be misused to justify low standards in adult education programs. Our job as educators is to provide our students with the language skills to live fuller, more satisfying lives – in English – wherever they choose to live and work.
Here it is in its entirety:
Student Performance Level (SPL) Descriptors for Listening Comprehension and Oral Communication
SPL General Language Ability Listening Comprehension Oral Communication
0 = No ability whatsoever
No listening comprehension ability whatsoever
No speaking ability whatsoever
1 = Functions minimally, if at all, in English. Can handle only very routine entry-level jobs that do not require oral communication, and in which all tasks can be easily demonstrated. A native speaker used to dealing with limited English speakers can rarely communicate with a person at this level except through gestures.
Understands only a few isolated words, and extremely simple learned phrases.
Vocabulary limited to a few isolated words. No control of grammar.
2 = Functions in a very limited way in situations related to immediate needs. Can handle only routine entry-level jobs that do not require oral communication, and in which all tasks can be easily demonstrated. A native English speaker used to dealing with limited English speakers will have great difficulty communicating with a person at this level.
Understands a limited number of very simple learned phrases, spoken slowly with frequent repetitions.
Expresses a limited number of immediate survival needs using very simple learned phrases.
3 = Functions with some difficulty in situations related to immediate needs. Can handle routine entry-level jobs that involve only the most basic oral communication, and in which all tasks can be demonstrated. A native English speaker used to dealing with limited English speakers will have great difficulty communicating with a person at this level.
Understands simple learned phrases, spoken slowly with frequent repetitions.
Expresses immediate survival needs using simple learned phrases.
4 = Can satisfy basic survival needs and a few very routine social demands. Can handle entry-level jobs that involve some simple oral communication, but in which tasks can be easily demonstrated. A native English speaker used to dealing with limited English speakers will have difficulty communicating with a person at this level.
Understands simple learned phrases easily, and some simple new phrases containing familiar vocabulary, spoken slowly with frequent repetitions.
Expresses basic survival needs including asking and responding to related questions, using both learned and a limited number of new phrases. Participates in basic conversations in a few very routine social situations. Speaks with hesitation and frequent pauses. Some control of basic grammar.
5 = Can satisfy basic survival needs and some limited social demands. Can handle jobs and job training that involve following simple oral instructions but in which most tasks can also be demonstrated. A native English speaker used to dealing with limited English speakers will have some difficulty communicating with a person at this level.
Understands learned phrases easily and short new phrases containing familiar vocabulary spoken slowly with repetition. Has limited ability to understand on the telephone.
Functions independently in most face-to-face basic survival situations but needs some help. Asks and responds to direct questions on familiar and some unfamiliar subjects. Still relies on learned phrases but also uses new phrases (i.e., speaks with some creativity) but with hesitation and pauses. Communicates on the phone to express a limited number of survival needs, but with some difficulty. Participates in basic conversations in a limited number of social situations. Can occasionally clarify general meaning.
6 = Can satisfy most survival needs and limited social demands. Can handle jobs and job training that involve following simple oral and written instructions and diagrams. A native English speaker not used to dealing with limited English speak¬ers will be able to communicate with a person at this level on familiar topics, but with difficulty and some effort.
Understands conversations containing some unfamiliar vocabulary on many every¬day subjects, with a need for repetition, rewording or slower speech. Has some ability to understand without face-to-face contact (e.g. on the telephone, TV).
Functions independently in most survival situations, but needs some help. Relies less on learned phrases; speaks with creativity, but with hesitation. Communicates on the phone on familiar subjects but with some difficulty. Participates with some confidence in social situations when addressed directly. Can sometimes clarify general meaning by rewording. Control of basic grammar evident, but inconsistent; may attempt to use more difficult grammar but with almost no control.
7 = Can satisfy survival needs and routine work and social demands. Can handle work that involves following oral and simple written instructions in familiar and some unfamiliar situations. A native English speaker not used to dealing with limited English speakers can generally communicate with a person at this level on familiar topics.
Understands conversations on most everyday subjects at normal speed when addressed directly; may need repetition, rewording, or slower speech. Understands routine work-related conversations. Increasing ability to understand without face-to-face contact (telephone, TV, radio). Has difficulty following conversation between native speakers.
Functions independently in survival and many social and work situations, but may need help occasion¬ally. Communicates on the phone on familiar subjects. Expands on basic ideas in conversation, but still speaks with hesitation while searching for appropriate vocabulary and grammar. Clarifies general meaning easily, and can sometimes convey exact meaning. Controls basic grammar, but not more difficult grammar.
8 = Can participate effectively in social and familiar work situations. A native English speaker not used to dealing with limited English speakers can communicate with a person at this level on almost all topics.
Understands general conversation and conversation on technical subjects in own field. Understands without face-to-face contact (telephone, TV, radio); may have difficulty following rapid or colloquial speech. Understands most conversations between native speakers; may miss details if speech is very rapid or colloquial or if subject is unfamiliar.
Participates effectively in practical and social conversation and in technical discussions in own field. Speaks fluently in both familiar and unfamiliar situations; can handle problem situations. Conveys and explains exact meaning of complex ideas. Good control of grammar.
9 = Can participate fluently and accurately in practical, social, and work situations. A native English speaker not used to dealing with limited English speakers can communicate easily with a person at this level.
Understands almost all speech in any context. Occasionally confused by highly colloquial or regional speech.
Approximates a native speaker’s fluency and ability to convey own ideas precisely, even in unfamiliar situations. Speaks without effort. Excellent control of grammar with no apparent patterns of weakness.
10 = Ability equal to that of a native speaker of the same socioeconomic level.
Listening comprehension equal to that of a native speaker of the same socioeconomic level.
Speaking skill equal to that of a native speaker of the same socioeconomic level.
These standards, of course, remain more relevant for adult educators, social workers, and workplace programs than more academic programs. English teachers should, however, create classroom activities where students can engage in extended conversations in English on a wide variety of topics. The higher levels of this chart (SPL 9-10) articulate an excellent standard for all English language learners, including academic English and Business English students. What standards will you adopt for your English classes?
Informational interviews have become a common practice among American professionals, but many English language learners remain unfamiliar with this type of networking and job search activity. ESL teachers can create both compelling classroom assignments and provide opportunities for ESL students to explore their career options by including informational interviews in their courses.
As readers of this blog know, I have given several presentations at CATESOL conferences on “Informational Interviews: A Practical, Multi-skill Activity for High Intermediate and Advanced ESL Students.” Based on my years of experience of teaching both undergraduate native speakers and international graduate students at the University of Southern California, I’ve found that practicing informational interviews as an oral assignment can lead to an entire month of engaging, demanding, and career-focused lessons for advanced ESL students. Students expand their vocabulary, write questions, conduct an off-campus interview with a working professional in a field of interest, and share the career advice they collected in a short presentation. It’s a challenging, satisfying, and popular assignment in my oral skills classes.
Many American universities can count on alumni to help their students in their job search, and granting an informational interview is a relatively easy way to contribute. Many American professional organizations also encourage their members to both assist and recruit students into the field. It may be difficult in many cultures for a younger person with less status to directly contact an older professional to seek career advice.
Informational interviews can also be used with high school students as they begin to focus on their career ambitions. Here is a short list of additional links that I’ve curated on the subject. The links are loosely organized from the most general sites that explain the concept to general audiences in simple English to professional documents for more specialized, often graduate-school audiences. Adult and community college ESL programs would probably find the earlier links more helpful than the later ones. As ever, use or lose.
Quintessential Careers emphasizes the importance of informational interviews in short, clear, and informative articles. High intermediate and advanced ESL students should be able to handle the vocabulary.
University of Notre Dame Informational Interviewing – This six-page guide provides excellent step by step instructions for students needing assistance with locating individuals, asking interview questions, writing thank you notes, and professionally networking.
Finally, here’s a 13-slide PowerPoint presentation titled “Networking and Informational Interviewing: Nuts and Bolts” by Scott Turner from USC Marshall School of Business, one of the world’s top MBA schools. Although I’m biased as a USC instructor, I think this presentation captures the practical possibilities of information interviewing. Many Marshall instructors advise MBA students that they should always be networking and conducting informational interviews during their graduate studies.
Given the difficult economic climate in many countries, I would suggest that it behooves more ESL and EFL teachers and tutors to consider adding informational interviews to their oral skills courses for their high-intermediate and advanced students. Do you have any further resources? Let us know!
Distinguishing the difference between make and do in English classrooms
“Do all you can to make your dreams come true.”
―Joel Osteen (1960- ) American preacher
How do you teach the difference between “make” and “do” in your English classrooms?
What do you do? What do you make? What’s the difference, anyway, between “make” and “do”?
These simple words cause lots of confusion for English language learners. I’ve spent a considerable amount of time teaching a very wide range of ESL classes this particular distinction. Many ESL students struggle with “make” and “do” – from advanced adult education and community college students to intermediate English students in summer courses and regular university courses. In some languages, “make” and “do” are sometimes assigned the same verb–for example, “hacer” in Spanish takes on both meanings. The large number of idioms involving these two words further complicates the problem.
Here is a quick guide that helps clarify the issue.
Look at some common expressions with “do”:
Do the dishes.
Do some chores.
Do your work.
Do your best.
Do it over.
Do the report.
Do is used to describe an activity that you have to perform, or complete, often over and over again. For instance, we “do the dishes” and “do the laundry” many times. Do also contains an element of duty and responsibility.
Now, take a look at some expressions with “make”:
Please make time.
You make dinner.
You make drawings.
You make decisions.
You make plans.
Your make reservations.
You make money.
You make friends.
Make is used to describe a creative activity or something you choose to do. Something is usually produced or formed in the process. You choose, for instance, to make plans, make friends, and make decisions. You have choices.
Why do we say “make dinner” if we have to do it over and over? Perhaps because cooking is seen more as a creative activity than a chore. But cleaning the table, and cleaning the dishes are just chores so we say “do the table” and “do the dishes.” In these examples, nothing is generated in the process. That’s also why Americans say “make money” instead of “do money.” Making money means generating revenue, and therefore, something has been created.
Idioms, of course, are often cultural and therefore sometimes less than completely logical. Sometimes Americans will use the verb make in a way that might seem strange, but I urge immigrants and international students to “make a decision,” “do your best” and practice using practical workplace idioms using make and do.
Finally, I encourage students to work together in small groups and create their own list of idioms with make and do. When I’m lucky and have time, I like to ask students to come to the white board and write their collection of idioms on the board. Homework, of course, is asking them to choose 5-10 idioms and write complete sentences.
So how do you teach the difference between do and make to your English students?