Speaking skills – especially in stressful situations – matter.
Most quality Business English and VESL (Vocational English as a Second Language) programs provide extensive training and practice in both short and long job interviews. Job interviews are stressful – especially for English language learners. In fact, many adult, community college, and university ESL programs also include mock job interviews in the curriculum so ESL students can learn how to better answer simple and difficult questions. After all, many career experts recommend native speakers practice and practice again for these high-stakes interviews. It behooves English language learners to practice, practice, and practice some more for job interviews.
During these difficult economic times, however, Business English trainers, advanced ESL (English as a Second Language), teachers and VESL (Vocational English as a Second Language) job coordinators should focus on an even wider range of interviewing skills. Many people have to interview co-workers, customers, strangers, and even more senior professionals at work. Speaking skills – in particular interview skills – matter.
Informational interviews – where future professionals ask questions to working professionals that hold a desirable position – achieves this goal – and a few more. Informational interviews deserve far more attention in English language programs, but especially in Business English programs and VESL classes since informational interviews provide practical opportunities to develop business contacts and remain a savvy job hunting tactic.
A common practice in the United States in many white-collar professions, informational interviews allow students (or individuals seeking a career change) to meet more successful and senior professionals in a field. From scheduling an appointment and preparing questions to collecting information on common business practices, this professional exercise tests the fluency and language skills. Informational interviews also expand their personal network of valuable business contacts. Sometimes these 20-30 minute interviews, often at offices, offer surprising insights into the typical work experiences and best workplace practices. Topics can range from the biographic to industry trends. Best of all, informational interviews can also lead to job leads, internships, and even new jobs.
This real world assignment can work with high-intermediate and advanced Business English clients. In fact, asking clients or students to find, research, and conduct an informational interview requires a certain level of fluency and confidence – outside the classroom. This challenging, authentic class assignment requires English language learners to perform a vital workplace skill, respond in real time to a potential supervisor, and ask appropriate questions.
What are appropriate questions? Here are a few classic informational interview questions:
How did you first enter the field? Why?
How has the industry changed since you began your career?
Can you describe a typical day at work?
What are some trends that you are watching?
What do you know now that you wish you knew when you started?
What question should I have asked that I didn’t ask today?
These simple questions often provide illuminating glimpses into the professional lives of successful professionals.
I recommend requiring a “trip report” or a presentation to show the results of the informational interview with fellow Business English students,. This reflective exercise requires students to concisely summarize their interview. Learning how to conduct an informational interview is a crucial skill that they can use over and over again during their business careers. Many graduate programs strongly recommend (and sometime mandate) their students conduct regular informational interviews.
From my perspective, adding information interviews to Business English classes and VESL programs seems extraordinarily sensible. It also qualifies as an effective use of precious instructional time. Practical and popular, this multidimensional assignment consistently engages students and provides surprising insights in a university setting. I’ve been requiring informational interviews for several years in my university courses for both native and non-native English speakers. Students consistently rate the informational interview highest among the course assignments – and often praise it on course evaluations.
Therefore, I’m quite confident that quality Business English and VESL programs can clearly benefit from adding this real-world, authentic task to their curriculum too.
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Create Compelling Conversations – in English!
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Why are so many EFL Textbooks so bland, boring, and culturally tone-deaf? Allow me to ask a more polite question.
How can English teachers working abroad and international English textbook publishers both respect local cultures and create more engaging English classroom lessons? The challenge may be more complicated than you might suspect.
A long, informative, and detailed exchange on a TESOL list serve recently focused on the peculiar sensitivities of Saudi Arabian students. An experienced American English teacher reported that his Saudi students expressed anger over a paragraph in their writing book. The imported American English language textbook, which has collected considerable critical praise, contained a paragraph celebrating friendships across many countries and religions – including an unpopular democratic rival nation of the Saudi kingdom. Working in a closed, theocratic society where women are banned from driving evidently raises many delicate problems for English teachers, and many EFL and ESL materials must be carefully edited. Obviously, discussing politics, religion, sexuality, and gender issues is clearly culturally inappropriate and often legally forbidden in this rigid Islamic kingdom.
Without passing judgment for the moment on the Saudi students’ perceptions and religious passions, let’s zoom out a bit. This awkward incident illuminates the need to explicitly tailoring English as Foreign Language (EFL) content to reflect different national cultures. It also identifies a core defect in the many EFL publishers and why so many EFL and ESL textbooks are bland, boring, and heavily censored. Who wants to offend many potential customers and clients by just mentioning a small country’s name?
As I heard explained at two fascinating TESOL workshops for EFL material writers at the 2011 conference in New Orleans, the current practice for EFL publishers is to simply collect all the possible objections, adopt the “red lines” of all countries, and uniformly impose these taboos around the world. The default advice for EFL material writers includes prohibiting not only politics, alcohol religion, sex, and nudity (predictable), but also mention of luck, negative emotions, Israel, gender roles, and pork.
Here are some memorable examples. One EFL materials writer detailed how he had to drop a chapter on bad luck because it implied that God wasn’t in control of events and might encourage superstitious thinking. Another writer told TESOL participants about having to drop a health chapter which included a “no smoking sign” because it implied that smoking was a choice. Another presenter felt proud that he was able to list “negative emotions” such as “bored”, “tired”, “unhappy” when outnumbered by positive adjectives by a 3-1 margin in a chapter on feelings.
Evidently, many educational bureaucrats evidently place creating a “harmonious society” and teaching conformity above actual language acquisition or student expression. Shock, shock. The ban on mentioning Israel comes from – as demonstrated in the Saudi Arabia classroom that sparked this informative discussion among TESOL professionals – the fashionable desire to see a democratic, successful nation abolished among many Arabs. Many British publishers have also found many Arab countries, including several former colonies and a few royal kingdoms the British Empire helped create after WWI, to be important, lucrative EFL markets. The predictable result: pandering to local prejudice and the systematic omission of positive references to Israel.
Naturally, printing world maps that ignore the existence of a small country is also an explicitly political decision so the “avoid politics” advice is a tad dishonest here. Further, as the son of a Holocaust survivor, I find the strange belief that every group deserves a nation except Jews pure bigotry and fashionable group hatred. Yet, for worse or for better, this quasi-official ban seems to be widely adopted by many British EFL publishers. (American textbook publishers, perhaps inspired by a federal law that prohibits honoring the Arab boycott of Israel, don’t appear to follow this particular practice.)
Yet rather than focusing on the passionate politics of the Mideast, let’s remember that the largest clients often dictate content in many fields. And governments and their education ministries remain, by far, the largest clients for international educational publishers. In fact, educational ministries– especially in closed, dictatorial societies where teaching critical thinking is more than discouraged, censorship taken for granted, and English often viewed with some lingering suspicion as an old imperial tongue – hold exceptional power to approve or veto EFL textbooks. Focusing on pleasing these clients, many American and British publishers have chosen to adopt all the “red lines” of various cultures. Unfortunately, this current practice ends up imposing the safest, narrowest paradigm on all their international clients – across the globe. The Saudi standard becomes the standard for French, Brazilian, Japanese, and Korean English language learners too.
After all, efficiency matters in publishing too. From a publisher’s perspective, creating one core EFL textbook and making very minor tweaks (usually illustrations) for each region works just fine. The downside, as many of us know from personal experience, is the resulting product often becomes bland, often fails to engage students, and effectively allows the most closed societies to dictate content across the globe. Both English teachers and their students lose access to more meaningful, reflective, and accurate information and wider, more modern and tolerant perspectives.
Yet satisfying student interest is far less important from a global sales perspective than meeting a ruling regime’s dictates to re-enforce local beliefs and uphold the political status quo. These larger concerns translate into many boring EFL textbooks that both pander and overlook local cultures by promoting a one-size fits all English language learners textbook. As of now, many of these well-known EFL titles still manage to sell huge numbers – and avoid dozens of engaging topics that directly relate to students’ actual lives, experiences, and hopes. For instance, English students in poor Asian, African, and Central American countries currently have to learn about housing vocabulary written from an abstract, universal perspective with examples from London, New York, and Tokyo. How relevant, appropriate, or accurate will the housing vocabulary be?
Yet there is a better, smarter, and more culturally sophisticated way to both acknowledge the political realities of working in closed societies and create more engaging EFL textbooks that express and reflect national cultures. We could develop more appropriate EFL materials that authentically reflect the actual life experiences and aspirations of English language learners in their current context. More on that topic in the next Compelling Conversations blog post.
Small American colleges often love their ambitious graduates. Wabash College, my alma mater and outstanding private liberal arts college in Indiana, certainly celebrates her favorite sons and treats them like stars. This fall’s Wabash Magazine advises graduates to “Look East, Young Man” as it celebrates the opening of the College’s new Asian Studies Center.
Inside, the magazine editor describes a “Language of Opportunity” article as “Eric Roth ’84 recounts how his attempt to start a free-thinking university in Vietnam led to the realization that the spread of the English language—in part through his own conversational English primer—may be the more immediate path to freedom of thought and expression in the region.”
Fortunately, the article also provides a larger context of teaching English in a closed (but still opening) society. The writer, Steve Charles, also explores the difficulties of adapting Compelling Conversations , an advanced conversation for ESL (English as a Second Language) students into an acceptable EFL (English as a Foreign Language) textbook, and explains how I came to publish two very different English language conversation textbooks. Please note that the original ESL book has 45 chapters, including “Voting”, and the EFL version for Vietnamese English Language Learners has 15 chapters with more vocabulary definitions.
“In addition to teaching at the University of Southern California, the former congressional aide and journalist (Roth) is co-author of Compelling Conversations: Questions and Quotations on Timeless Topics. The book is an alternative text for teaching conversational English as a second language (ESL). It is recommended by a leading trade journal of English teaching professionals.”
The three-page glossy magazine piece continues to provide perspective and illuminate the role of English in the 21st century. “And in case you haven’t noticed, English is well on its way to becoming the world’s dominant language,” writes Charles.
“This is the first time in world history we actually have a language spoken genuinely globally by every country of the world,” writes David Crystal in English as a Global Language. As of 2005, almost a quarter of the world’s population spoke English as a native or second language. It is the de facto language of commerce and diplomacy. More than 80 percent of information stored on the Internet is in English. And while there are more speakers of Chinese, Spanish, and Hindi, they speak English when they talk across cultures, and it is English they teach their children in order to give them a chance in the world economy. More than 20,000 ESL teaching jobs are posted monthly; no longer a fallback, teaching ESL is becoming a lucrative first or second career. Some experts predict that by 2030 more than half the world’s population will speak English.”
Reading those simple, powerful facts about the explosion of English renewed my appreciation for our role as English teachers today. English remains the language of opportunity for millions seeking to study, work, and move abroad. The article allows me to explain. “I had been teaching ESL to immigrants, and I knew English was essential to their lives in the U.S., but on this trip we saw English as a truly global language. It is the gateway to a modern world, and to 21st century lives. And in countries like Vietnam and other developing nations, English is sometimes the only accessible means to advance yourself.” This insight lead to the title “the language of opportunity”.
“Combining his teaching experience and his liberal arts background, Roth collaborated with his mother, Toni Aberson—an English teacher for 35 years—to self-publish the first edition of the book. Dedicated to his father, Dani Roth—who spoke six languages and “could talk with almost anyone”—the book provides an alternative to “presentation-practice-production” approach to language learning, instead using quotations, questions, and proverbs to prompt conversation.”
“Some [quotes and questions] will have students roaring with laughter, while others require careful introspection,” wrote a reviewer (Hall Houston) for the ESL journal English Teaching Professional. “They are highly effective for promoting student discussion.”
“In the classroom and in the book we try to create a space that’s tolerant and rigorous at the same time,” Roth says. “The focus is on learning by doing, and we want to give people room to make good mistakes—errors that help us learn. When people expect themselves to be perfect, they go silent.”
Most of the book’s prompts ask for recollections or personal opinions.“Whatever perspective you bring to the book, I want you to find validation in some great thinker, that it’s okay to see things that way. That gives us all the freedom to be ourselves and less of who we think we should be, or who we’ve been programmed or conditioned to be.”
Like many other English teachers – of all kinds – I feel rich in life experiences, but we seldom get recognized for our hard work. We also also clearly make significant contributions to our grateful students and larger, positive global trends. And recognition feels good. Therefore, I’m grateful that Wabash College, a small Midwestern college in a small town, taught me to “disagree without being disagreeable” and see the big picture.
Sometimes we don’t see what is in front of our eyes.
Today I learned a bit more about my own website from a fellow English teacher and friendly fan.
A gentleman from Tennessee called my home, thanked me for the sample conversation materials, and asked some insightful questions about the updated Compelling Conversations website. I appreciate his call – and his giving a practical suggestion on how to improve the site for adult educators by adding clearer language. The influx of new immigrants, mostly Spanish speaking with limited formal education, can be seen across the United States. As you might expect, many churches are providing many education and literacy programs for new immigrants in the South – often on a shoe string budget. I’m glad that the free reproducible worksheets can be of some assistance.
Second, the gentleman’s call encouraged me to take a longer look at my own website through new eyes. Designed more for English teachers than English language learners, the revised site does include an entire section for students. The materials, however, are probably too hard for most English students to understand since they are written for high intermediate and advanced ESL students.
Fortunately, there are also rough Google translations for the Compelling Conversations website now for speakers of 46 languages. The long list goes beyond the usual suspects (Chinese, French, German, Korean, Spanish) to cover tongues ranging from Albanian and Arabic to Vietnamese and Yiddish! That’s sort of amazing – even if the computer translations remain imperfect and contain many errors. Consider me jealous of my computer’s language skills! Wouldn’t it be great to just know 10 words in 46 languages?
Perhaps in the future. For now, I’m grateful for Google translations – and dedicated English teachers who share their experiences about my small, evolving website and niche conversation textbook. Maybe it is silly, but I still get a kick when – like today – an adult education teacher tells me about how their students enjoy the book – even when it is a bit difficult.
So please feel free to share your experiences, positive or negative, because we are learn from each other. As the cliche goes, “everyone is a student; everyone is a teacher.” Today I learned quite a bit about my own website, its strengths and flaws. Have you visited the revised website yet? What worked? What could be improved? Do you have some suggestions for the next version?
“A word is dead when it is said, some say.
I say it just begins to live that day.”
Emily Dickinson
Cheap pleasures can sometime be the most satisfying.
Reading, an activity that often costs nothing, falls into that category. Reading provides many pleasures and many insights. So does talking about reading.
Following a December ritual, I’ve been reviewing the year and find many reasons for satisfaction. Co-writing a monthly column called “Instant Conversation Activity” in the newspaper Easy English Times makes the list for the third straight year. Each monthly newspaper column in the Easy English Times, modifies and expands a thematic chapter from Compelling Conversations, an advanced ESL textbook, for lower level English language learners. The August issue, for example, talked about watching television and favorite programs; the November 2010 issue celebrated the American tradition of choosing leaders in elections. (Immigrants, refugees, new citizens, and potential citizens often appreciate voting while too many American citizens fall into apathy.) It’s an honor to have the lessons used in ESL, EL/Civics, and literacy classes.
In reviewing the 2010 clips, however, my favorite column this year remains “Reading Pleasures and Tastes.”
Reading can be a great – and overlooked – pleasure. Reading allows us to imagine life in distant lands and times – and better understand our own lives and climates. It broadens our imagination, highlights absurd situations, shows new possibilities, and can deepen our sympathy. Since urban Californian classrooms often resemble a mini-United Nations, reading provides a passport to better understand our classmates and our ever-changing world. .
Yet too few American adults – including adult education students – allow themselves the pleasure of reading books and newspapers in English. We can see and hear on adult school campuses how the inability to read causes real problems. We know the many studies that document the links between illiteracy, poverty, and criminal activity. One reason might be that reading builds empathy and instills information. Reading can also provide solace, inspiration, and perspective. Celebrating the pleasure and power of reading to the Easy English Times column audience, including adult immigrants, GED students and some prisoners, seems appropriate. Perhaps it could have been called “Three Cheers for Reading – Even if Life is Hard.”
Yet I also like the Reading Pleasures column because discussing books has created some of my most poignant classroom moments. During a decade of teaching advanced adult ESL, we often read short stories, memorized proverbs, and wrote about living in Los Angeles and Santa Monica. Many ESL students also demonstrated their passion for literature. A Polish student sought help translating romantic poems, a Mexican immigrant constantly recited lines from Cervantes, and an Iranian woman journalist discussed her fear of reading banned books – even while in the United States.. Reading matters and transcends borders.
Let me give another example from a global classroom with a dozen or so different best languages. Each evening we would have a “brave volunteer” give a short oral presentation at 8:30 as a closing activity. I wanted everyone to be a volunteer, but I left the choice of presenting to students. Some students introduced their hometowns, a few gave product reviews, and many recommended movies. Topics and styles varied.
One night an older Korean woman gave an eloquent, moving book review of To Kill A Mockingbird that combined personal biography and literary criticism. Chloe, not her real name, began smiling because she had just finished rereading her favorite book in its original language – English. She joked about how long it took, but she had patience. Chloe went on to confess that she often had racist feelings like some ugly characters in the novel. “But I learned from the noble character too”. Chloe stated that living in Santa Monica and studying English she had learned to overcome racism. Her daughter was going to marry a non-Korean – something once unthinkable. Then, returning to the novel, she concluded by quoting her favorite character. “I think there’s just one kind of folks. Folks. ” Her daughter visited our class that night, and cried. She was not alone. Powerful. Poignant. Unforgettable.
Reading remains a great pleasure and a helpful guide. Literature can also enliven our ESL classrooms, and discussing our favorite books opens up new possibilities. The humanities should be for everyone – including English language learners. Let us, as Emily Dickinson advised, “dwell in possibility” and bring more literature into our English classrooms.
Millions of people, around the world, have chosen – or been forced – to leave the nation where they were born. Immigration has become more popular – partly due to modern technologies like planes, trains, and cars – than ever before in human history.
Immigration remains a vital, if controversial, topic. Why do people immigrant? How have immigrants contributed to your country? How important is the distinction between legal and illegal? Do wealthy nations have an obligation to open their doors to refugees? What qualifies someone as a refugee? Should nations chose their immigrants? If so, what criteria should nations use? How have immigration laws changed over time in your country? What, by the way, do you consider “your” country? Do you think someone can be a loyal citizen to more than one country? How?
As today’s federal court decision in Arizona shows, the debate over illegal immigration remains alive, often hot, and frequently ugly in the United States. On one hand, the United States celebrates the Statue of Liberty as a national symbol and accepts more legal immigrants than any other nation on the earth. On the other hand, the continuing economic crisis and high unemployment rates have led to widespread resentment about the large number of illegal immigrants. President Obama has called for a civil, open, and honest debate as the United States debates its immigration policies. Many other nations are holding similar debates.
Teaching Tolerance, an exceptional educational non-profit that provides many free resources to American teachers, is asking a simple question this week. How do you teach about immigration issues? Join the discussion here.
Context, as ever, remains crucial. Teaching about immigration issues is far easier in some contexts – such as an intensive English language program – than in other contexts. Teaching the history of American immigration in an EL/Civics class is far easier than discussing current events in my advanced adult ESL classes in Santa Monica. Why? Everyone in the EL/Civics class was pursuing citizenship, and held legal status. On the other hand, the advanced ESL class – on the same campus – was clearly divided between refugees, visa lottery winners, other legal immigrants, and many undocumented/illegal immigrants. With limited language skills and great passion, the topic was too controversial to rationally discuss.
Australia, Canada, Great Britain, and many other English-speaking nations continue to attract immigrants and refugees from around the world. As English teachers, we know the faces and stories behind the statistics. We also know the crucial role that English skills play in creating successful immigration policies. But do we teach about immigration? And, if so, how?
