Speaking skills – especially in stressful situations – matter.
Most quality Business English and VESL (Vocational English as a Second Language) programs provide extensive training and practice in both short and long job interviews. Job interviews are stressful – especially for English language learners. In fact, many adult, community college, and university ESL programs also include mock job interviews in the curriculum so ESL students can learn how to better answer simple and difficult questions. After all, many career experts recommend native speakers practice and practice again for these high-stakes interviews. It behooves English language learners to practice, practice, and practice some more for job interviews.
During these difficult economic times, however, Business English trainers, advanced ESL (English as a Second Language), teachers and VESL (Vocational English as a Second Language) job coordinators should focus on an even wider range of interviewing skills. Many people have to interview co-workers, customers, strangers, and even more senior professionals at work. Speaking skills – in particular interview skills – matter.
Informational interviews – where future professionals ask questions to working professionals that hold a desirable position – achieves this goal – and a few more. Informational interviews deserve far more attention in English language programs, but especially in Business English programs and VESL classes since informational interviews provide practical opportunities to develop business contacts and remain a savvy job hunting tactic.
A common practice in the United States in many white-collar professions, informational interviews allow students (or individuals seeking a career change) to meet more successful and senior professionals in a field. From scheduling an appointment and preparing questions to collecting information on common business practices, this professional exercise tests the fluency and language skills. Informational interviews also expand their personal network of valuable business contacts. Sometimes these 20-30 minute interviews, often at offices, offer surprising insights into the typical work experiences and best workplace practices. Topics can range from the biographic to industry trends. Best of all, informational interviews can also lead to job leads, internships, and even new jobs.
This real world assignment can work with high-intermediate and advanced Business English clients. In fact, asking clients or students to find, research, and conduct an informational interview requires a certain level of fluency and confidence – outside the classroom. This challenging, authentic class assignment requires English language learners to perform a vital workplace skill, respond in real time to a potential supervisor, and ask appropriate questions.
What are appropriate questions? Here are a few classic informational interview questions:
How did you first enter the field? Why?
How has the industry changed since you began your career?
Can you describe a typical day at work?
What are some trends that you are watching?
What do you know now that you wish you knew when you started?
What question should I have asked that I didn’t ask today?
These simple questions often provide illuminating glimpses into the professional lives of successful professionals.
I recommend requiring a “trip report” or a presentation to show the results of the informational interview with fellow Business English students,. This reflective exercise requires students to concisely summarize their interview. Learning how to conduct an informational interview is a crucial skill that they can use over and over again during their business careers. Many graduate programs strongly recommend (and sometime mandate) their students conduct regular informational interviews.
From my perspective, adding information interviews to Business English classes and VESL programs seems extraordinarily sensible. It also qualifies as an effective use of precious instructional time. Practical and popular, this multidimensional assignment consistently engages students and provides surprising insights in a university setting. I’ve been requiring informational interviews for several years in my university courses for both native and non-native English speakers. Students consistently rate the informational interview highest among the course assignments – and often praise it on course evaluations.
Therefore, I’m quite confident that quality Business English and VESL programs can clearly benefit from adding this real-world, authentic task to their curriculum too.
Ask more. Know more. Share more.
Create Compelling Conversations – in English!
www.CompellingConversations.com
What motivates ESL teachers to become authors? Why do many of these authors self-publish? What’s their likelihood of success?
Naturally, I’m quite interested in these questions – and hope other English as a Second Language (ESL) teachers will share my interests. The acceptance of this panel discussion by CATESOL for the state conference both surprised and pleased me – especially since I’m the third panelist!
Here is the original 300-word proposal written in third person to make it sound more academic. Elizabeth Weal, the panel organizer and ESL author, wrote the successful proposal. She also chose the catchy title.
——————————————————————-
Passion and Persistence: Self-Published ESL Authors Tell Their Stories
In this CATESOL panel discussion, three authors of ESL books will share the pleasures and perils of self-publishing as well as offer tips for those contemplating writing and publishing an ESL text.
Like most sectors of the textbook market, the ESL textbook market is dominated by a few large publishers. But the situation is rapidly changing as increasing numbers of ESL professionals-turned-authors start their own publishing companies, maintaining control over virtually every aspect of the book production process.
In this panel three authors of successful ESL books will recount their experiences publishing ESL texts. What motivated them to put pen to paper? Why did they self-publish as opposed to turning to a traditional publisher? How do these authors define success? What has been their greatest disappointment? What previously unfilled niche does their book fill?
The authors also will touch on some of the key issues self-published authors most address: Concerns about self-publishing and academic respectability, risks and benefits of self-publishing, and steps to follow in the self-publishing process.
Each panelist comes to the table with a different perspective. Diane Asitimbay, author of What’s Up America? wanted to answer the most common and embarrassing questions ESL students asked her; Eric H. Roth, author of Compelling Conversations teaches international graduate students the pleasures and perils of writing and speaking in English at the University of Southern California. Elizabeth Weal, author of Gramática del ingles: Past a paso and English Grammar Step by Step wanted to find a way to explain English grammar to Spanish speakers who knew very little about grammar in English or Spanish.
Ample time will be left at the end of the discussion to take questions from the audience.
——————————————————————–
Self-publishing is both a pleasure and a headache, but I’m going to accent the positive. After all, as Churchill noted, “success is going from failure to failure without a loss of enthusiasm.”
English Teaching Professional, a glossy magazine for ESL teachers and language school directors, gave a glowing review and strong recommendation to Compelling Conversations: Questions and Quotations on Timeless Topics.“In sum, Compelling Conversations is a recommended resource for teachers who want to make their conversation classes more learner-centered,” wrote reviewer Hall Houston. “It should be especially appealing to those who who to escape the confines of the Presentation-Practice-Production approach and do without a formal grammatical or functional syllabus. It reflects the authors’ considerable professional experience, and would be a notable addition to any English teacher’s bookshelf.” The review also features a large copy of the book cover. Wow!
Houston also writes, “In my own teaching, I have found questions and quotations to be highly effective in promoting student discussion.” The review continues. “Questions are useful in that they require a response from the listener. Asking them also helps students master the tricky rules of the interrogative.”
“Quotations are brilliant flashes of wit expressed in the shortest space possible, often just a sentence or two,” observes Houston. “The authors have compiled a formidable collection of quotations by famous people from Napoleon and Aristotle to Tom Cruise and Sylvester Stallone. Some will have the students roaring with laughter ‘My movies were the kind they show in prisons and airplanes because nobody can leave.’ – Burt Reynolds), while others require careful introspection (‘Love is not just looking at each other; it’s looking in the same direction.’ – Antoine de Saint Exupery).”
The reviewer goes on. “The authors also add some wise proverbs here and there. My two favourites were ‘Recite “patience” three times and it will spare you a murder’ and ‘When money talks, truth keeps silent’, which are from Korea and Russia.” Houston, by the way, is the author of the outstanding ESL textbook The Creative Classroom: Teaching Languages Outside the Book. Coming from Houston, these words are especially pleasing.
My co-author Toni Aberson also appreciates that Houston, an English teacher working in Luzhu, Taiwan wrote the review in a British magazine with British spellings about an English textbook published in the United States. This international element adds a special delight to a long, three column review. “I just love it!”, exclaimed Aberson. We certainly live in a wonderful time to be English teachers.
While I my copy of English Teaching Professional two days ago, the January 2009 issue has been out for at least a week. The review appears on p.44 in Issue 60. Subscribers can access the full review at http://www.ETProfessional.com.
This positive book review might help explain the recent surge of class set orders. It also helps explain the sudden collection of emails and calls from Vietnam, Russia, Italy, and Canada in the last week about Compelling Conversations and possible collaborations. The appreciation of fellow ESL professionals gives me additional confidence, joy, and popularity. Sweet!
Experienced English teachers know that students must learn paraphrasing skills for academic writing assignments. Likewise paraphrasing remains a vital skill for English language learners to participate in academic classrooms, everyday conversations, social situations, and commercial transactions.
The ability to re-phrase and re-state, usually called paraphrasing, allows English students to confirm information, accurately convey information, and avoid plagiarism problems in writing papers. As a result, paraphrasing is usually emphasized in English as a Second Language (ESL) and English as a Foreign Language (EFL) writing classes. Classes and teachers focusing on oral skills from academic presentations to simple conversations should also devote some attention to paraphrasing too.
English language students, whether university or adult and young or old, must learn to confirm information by asking clarification questions. This critical skill will increase their ability to collect information, avoid costly mistakes, and reduce their everyday stress level. Some useful phrases for a listener to ask include:
Are you saying…?
Do you mean?
What are you getting at?
If I understand you correctly, you are saying …
So you are saying… Right?
Did I get that right?
Speakers can also check to see if their group members and classmates understand their directions.
Are you with me?
Can you understand me?
Was I going too fast?
Should I rephrase that?
Do you follow?
Is that clear?
Should I repeat the directions?
Do you want me to repeat that?
Would it be better for me to repeat that?
Can I answer any questions?
Is anybody lost?
Asking advanced English students to repeat directions, in different words, can also be an effective group activity. The directions can be to a physical location (home, campus building, museum) or how to do something simple like finding a definition or sending an email. You can also extend the assignment by requesting detailed directions on a complicated procedure such as getting a driver’s license, applying for a visa, or choosing a new laptop.
Further, you can ask students to share an autobiographical story. Student A tells a story, and Student B retells that story with different words to Student C. This paraphrasing exercise also helps build a larger, more practical vocabulary.
Another teaching technique that I’ve found useful is asking students to paraphrase proverbs and quotations. This exercise, done in groups of two, is often followed by asking if students agree or disagree with the proverb or quotation. Of course, students have to give a reason and/or an example. ESL tutors and lucky English teachers with small classes can elaborate this technique to match student interests.
If English students can accurately paraphrase a reading, a radio segment, or a verbal statement, they can actively participate in common conversations and classroom discussions. Many English teachers underestimate the importance of this skill, and assume students understand more than they might. Verbal paraphrasing activities allow both students and teachers to assess listening comprehension skills in a natural, authentic manner.
Therefore, verbal paraphrasing deserves more attention in speaking activities – especially in high intermediate and advanced levels! Don’t you agree?
What techniques or exercises do you use to improve paraphrasing skills?
Allow me to brag for a moment. Another five-star review for Compelling Conversations: Questions and Quotations on Timeless Topics showed up on Amazon. Consider me pleased!
Here’s the entire Amazon review:
5.0 out of 5 stars A wholesome learning resource!, December 4, 2008
By Erika Villafane “Erika” (Miami, Florida USA) – See all my reviews
When compelling conversations got into my hands I couldn’t help but to think: I wish I had this book when I was learning English!
As English as a second language speaker, I can really tell the difference that compelling conversations has with other ESL text books: topics richness that takes learning at a higher level.
Not only you will feel motivated to improve your language skills, but you will have a rich-provoking theme about life to discuss and share with your tutor or classmates. That in turn makes you grow personally and you certainly will remember the discussed matter here when need it to apply into a situation out of the classroom. You will appreciate American culture as well as other’s point of view.
The book is very well structured into four sections totaling 45 chapters. Each one of them is organized into conversations starters followed by vocabulary, proverbs and the indispensable quotations. One that really caught my attention was the Arab proverb “he who has health has hope and he who has hope has everything”
I recommend it to anyone who wants to learn while enjoying the process.
This review makes 14 positive Amazon reviews – all four and five stars – that various ESL teachers, writers, English language learners, and other fine folks have written. Not bad for a self-published book!
Three other bits of positive news about Compelling Conversations. A private language school in Chile made a large order, another community college in California adopted the conversation book as the course textbook, and Compelling Conversations has been added to an adult education center in Rwanda for advanced English class. Whether due to changes in the TOEFL test that require test-takers to actually speak, a strong word-of-mouth campaign, or just the belief that classroom conversations should go beneath the surface, sales of Compelling Conversations have gone up. These successes may seem small, but they all make me smile!
Keeping perspective remains a challenge, especially during stressful times.It’s easy to feel discouraged as we disappoint ourselves.
Yet sometimes we reap benefits from our prior work that can remind us of small successes. This week, a very awkard and difficult work week, could overwhelm. But an old project, Compelling Conversations: Questions and Quotations on Timeless Topics, provided solace when I felt tired. Strangers and old friends, reached out to communicate with me and express gratitude to lift my spirit.
Highlights include:
- An English teacher in Spain praising the book, and gently asking for a sequel geared toward teenagers.
- An English teacher in the United Arab Emirates sharing positive experiences in his classroom.
- Another Amazon reviewer praised Compelling Conversations, especially for tutors.
- An ESL administrator calling me in the morning to order a class set for an adult education center in Kentucky. America is changing so fast. In my youth, there were very few immigrants in Indiana – let alone Kentucky. It feels good to be on the right side of history.
- The L.A. CATESOL officials giving me convenient back-to-back presentations for this weekend. Collecting and sharing teaching tips often energizes me – especially when I’m running on empty.
These small, long distance exchanges with fellow English language professionals have provided smiles and solace during a hectic work week. In this case, I have “relied on the kindness of strangers” and friends. Compelling Conversations is a small drop in the huge ocean, but I’m that I added that drop too!
