Compelling Conversations for English Teachers, Tutors, and Advanced English Language Learners

What is a clarifying question? What do you mean? Can you be more specific? Can you give us some examples? What do you exactly mean?

Sometimes our English students need help asking questions, especially critical questions that allow them to clarify concepts and better participate in conversations. One crucial skill that needs to be explicitly taught – after being informally modeled in class discussions – is asking for clarification. In fact, I consider the ability to ask appropriate follow-up questions a vital life skill.

Here are some simple questions that students can, and often should, ask to collect more information. I often encourage students to make a general statement or bold claim, and support their opinion with some reason. Proverbs and advertising slogans are great for this purpose.

Sunshine promises happiness.
Just do it.
Laugh and be well.
Bad luck can’t last forever.
You create your own luck.
Be bold.

Yet these absolute statements require qualification and clarification, especially in the context of an academic discussion or intense conversation. Therefore, it’s natural to ask some practical clarifying questions in a friendly, open-minded way.

Here are some useful examples of common clarification questions:
What does that mean?
Can you be more specific?
Why do you think that?
How did you reach that conclusion?
Can you share some examples?
To what extent, does that saying apply here?
What do you really mean?
Can you clarify that for me?
How does that statement apply to….?
Can you spin that concept out for us?
What are the implications of that statement?
What are you implying?

We can also ask questions to confirm information or paraphrase.
Are you saying that….
Are you claiming….
Do you mean ….
So you are saying…
Do you want me to…

This simple exercise is also quite helpful when teaching hedging language and formal definitions to add precision. Since I primary teach graduate students who must participate in classroom discussions and answer questions after giving presentations, I consider this ability a vital skill for intermediate and advanced English language learners.

How do you clarify information? What questions do you ask as follow-up questions when you feel confused? What questions do you teach your students to use to collect more details or verify information? Why?

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Why state the obvious? Why take turns asking questions? Why ask follow up questions?

Common sense and social skills don’t seem to be universal. Conversation skills remain a vital soft skill that many scientists, engineers, shy people, and English language learners struggle to master. A key technique is just asking simple questions to keep a conversation moving forward.

Asking follow up questions can provide clarity and allow our conversation partners to elaborate on details. English teachers, especially when reviewing fluency skills, can introduce common phrases to help ESL and EFL students improve their fluency. Use these simple phrases to go beyond hello and create better conversations.

And?
So?
Where?
When?
How?
Why?
Meaning?

You can also encourage your conversation partner with simple phrases.
Go on!
Tell me more!
Sounds interesting.

Smiling and nodding your head also indicate interest and encourage your conversation partner. Yet asking follow up questions and turn taking remain key elements of a natural, satisfying conversation. Everyone in a conversation should both be and feel included, and asking questions remains essential in both superficial and deep conversations. English teachers can gently remind their ESL students of this technique as part of fluency.

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My recent trip to Vietnam to meet English teachers and lead a professional development seminar at the American-Pacific University, Vietnam lead to many wonderful moments and a few surprising conversations.

Teaching English in developing countries always poses challenges, and Vietnam falls into that category. Lt me share a few selective details to provide a brief introduction to education atmosphere for English teachers who prefer a communicative approach to grammar drill and kill tasks. Consider the gap between a traditional teacher-centered education philosophy and modern student-centered approaches for teaching English.

- An English language magazine cover story proclaimed: “Let Students Ask Questions.” The two-page article presented the idea of students – even college students – asking classroom questions as an overdue reform.
-Vietnam, the world’s fasting growing economy, has embarked on a rapid expansion of English language classes. The official government ministry of Education and Training has even adopted a new slogan: Friendly School; Active Students. This new slogan presumably indicates that the old approach was something else!
- Several APU high school seniors, in long interviews, indicated that they were forbidden from even talking in their old public high school English classes. These same students informed me that English class in the public high school ranged between 50-70 students. Sometimes the English instructor was believed to be unable to actually speak English. As a result, the class focused extensively on grammar and fill in the blanket tests.
- A few APU students expressed gratitude that they could have actual classroom discussions because this was a new educational experience for them. “We ask questions, and the teacher responds,” laughed one senior. Imagine the possibilities!

These few glimpses into Vietnam’s evolving education system indicate an increasingly awareness that communication skills matter. They also confirm that students, parents, and teachers want better schools and more communicative English language classes.

So let me repeat two favorite themes. Good schools cultivate student curiosity, and English lessons should allow students to display their experiences and perceptions. Further, students who have been forced to take years of English class should be able to speak English – and I literally mean speak English. Conversation skills are not a bonus for excellent students; they remain an essential life skill for international students, entrepreneurs, and immigrants. Therefore, English teachers can and must allow students time and opportunity to develop their speaking skills in class. Why is this still controversial in 2009?

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