Compelling Conversations for English Teachers, Tutors, and Advanced English Language Learners

Informational interviews have become a common practice among American professionals, but many English language learners remain unfamiliar with this type of networking and job search activity. ESL teachers can create both compelling classroom assignments and provide opportunities for ESL students to explore their career options by including informational interviews in their courses.

As readers of this blog know, I have given several presentations at CATESOL conferences on “Informational Interviews: A Practical, Multi-skill Activity for High Intermediate and Advanced ESL Students.” Based on my six years of assigning both undergraduate native speakers and international graduate students at the University of Southern California to conduct informational interviews, this presentation demonstrated how this one presentation assignment can lead to an entire month of engaging, demanding, and career-focused lessons for advanced ESL students. Students expand their vocabulary, write questions, conduct an off-campus interview with a working professional in a field of interest, and share the career advice they collected in a short oral presentation. It’s a challenging, satisfying, and popular assignment in my oral skills classes.

A small vocational college in Los Angeles, CES College, asked me to share the exercise with their faculty last week.  Would middle-aged immigrants in blue collar jobs find this exercise worthwhile? I’m quite confident that immigrants would learn from all steps of the exercise, and expanding their social network beyond relatives and friends remains essential. Mechanics can interview mechanics and car repair show owners, and construction workers can interview construction workers – or managers. The proof, as the cliche goes, will be in the pudding and let’s see what happens with their students in the next six months.

Would this exercise work in an EFL context? I’m not sure. Many American universities can count on alumni to help their students in their job search, and granting an informational interview is a relatively easy way to contribute. Many American professional organizations also encourage their members to both assist and recruit students into the field. It may be difficult in many cultures for a younger person with less status to directly contact an older professional to seek career advice.

I do know, however, that many American colleges and graduate programs train their students to go on informational interviews to gain more detailed knowledge of their prospective careers. As in so many other areas of American life, white collar professionals have far greater access to both more information and stronger personal networks. This assignment brings a best practice outside of the elite circles.

Informational interviews can also be used with high school students as they begin to focus on their career ambitions. Here is a short list of additional links that I found last night as I prepared my presentation. The links are loosely organized from the most general sites that explain the concept to general audiences in simple English to professional documents for more specialized, often graduate-school audiences. Adult and community college ESL programs would probably find the earlier links more helpful than the later ones. As ever, use or lose.

Quintessential Careers emphasizes the importance of informational interviews in short, clear, and informative articles. High intermediate and advanced ESL students should be able to handle the vocabulary.
http://www.quintcareers.com/informational_interviewing.html
http://www.quintcareers.com/information_results.html
http://www.quintcareers.com/informational_interview_questions.html

University of Notre Dame Informational Interviewing – This six-page guide provides excellent step by step instructions for students needing assistance with locating individuals, asking interview questions, writing thank you notes, and professionally networking.
http://careercenter.nd.edu/assets/488/informational_interviewing_guide_8.16.pdf

Case University, also recommends their undergraduate students go on informational interviews during their junior and senior years.
http://studentaffairs.case.edu/careers/alumni/network/sample.html

Cornell University Law School recommends informational interviews too.
http://www.lawschool.cornell.edu/careers/students/explore_options/informational_interview.cfm

Finally, here’s a 13-slide PowerPoint presentation titled “Networking and Informational Interviewing: Nuts and Bolts” by Scott Turner from USC Marshall School of Business, one of the world’s top MBA schools. Although I’m biased as a USC instructor, I think this presentation captures the practical possibilities of information interviewing. Many Marshall instructors advise MBA students that they should always be networking and conducting informational interviews during their graduate studies.

Given the difficult economic climate in many countries, I would suggest that it behooves more ESL and EFL teachers and tutors to consider adding informational interviews to their oral skills courses for their high-intermediate and advanced students.

Ask more. Know more. Share more.
Create Compelling Conversations.

How can you encourage your advanced ESL students to develop their speaking skills and tap their interest in our rapidly changing world? Create compelling classroom assignments that respect their intelligence, engage their curiosity, and model great speaking skills. Let your students be hunters, gathers, and presenters of new information to their classmates!

Adding a homework assignment that requires ESL students to go the “ideas worth sharing” website at www.TED.com accomplishes all these goals. For the last four years, I have asked both college and international graduate students to select a short TED.com video, watch it, and prepare to share their impressions in class.  Since many students have evolving English language skills and the course is an advanced oral skills class,  they just take notes. What’s the title? Where was the lecture given? Who gave the lecture? Date? How did they open the presentation? Was their a significant quote? What sources were orally cited? How would they rate the video on a scale of 1-5? Why did they choose this TED video? Why do they recommend we watch it too?

Students will often watch several TED videos before choosing a favorite one. This advanced ESL homework assignment seems to capture their imagination as they explore the TED website. The next day, students discuss the TED video that they selected in small groups of four. Afterwards, I ask for “brave volunteers” to share their impressions – i.e., review – with the class. Usually everyone wants to present so we extend the lesson to a second class where I videotape all the presentations. The class sessions are always illuminating, engaging, and surprising as I learn more about students, their interests, our evolving world, and their English language speaking skills.  This democratic speaking skills activity creates an atmosphere where “everybody is a student,  and everybody is a teacher.”  Result: the entire class creates compelling classroom conversations!

As the old American cereal commercial used to say, “try it – you’ll like it” – at least with more advanced English students!

For ESL teachers who want a more formal assignment, you can also use this more detailed worksheet.

http://www.compellingconversations.com/worksheets/ted-video-summary-and-commentary.pdf

Ask more. Know more. Share more.

Create Compelling Conversations.

Visit www.CompellingConversations.com

“How can rural Chinese students develop their listening and speaking skills with very limited opportunities to speak with actual native speakers in person?”

This question remains the billion person question! English language learners across Asia – in China, Thailand, and Vietnam – and the entire globe – confront this profound problem. As somebody who has only taught English for a limited time in a developing Asian country and has never had the pleasure of teaching English in China, I have to admit that I am not completely sure. I will, however, try to answer to the best of my ability.

Clearly, this challenging question illuminates both the deep desire of many Chinese to speak with native speakers – and often hope to sound like native speakers. At the same time, many experienced EFL teachers and linguists often emphasize that students need  “realistic expectations”  for themselves, and English language learners don’t need to sound like native speakers to speak with native speakers. The rarity of native speakers may also indicate some official ambivalence about closing societies opening up. The good news, of course, remains that advanced technology, provides dozens of options that simply didn’t exist 50 years ago for English language students.

As English teachers working in China are keenly aware, China remains a relatively closed society where officials maintain a strict censorship policy. Surveys often place China among the ten least internet friendly nations. In this context, it’s almost impossible to disassociate English from some broader cultural associations and ambitions.  A few older Chinese officials may even still view the presence of native English speakers with some suspicion in more remote, backward rural areas.

Yet during both the successful Beijing Olympics and Shanghai World Expo, the  national Chinese government strongly promoted the study of conversational English so more Chinese could help international tourists feel comfortable in China. The exponential growth of English, as the lingua franca of the business world, across the major cities of China has been amazing in the last decade. The Chinese government has clearly endorsed the widespread learning of English among children and adults in both urban and rural areas. The opportunity, however, to actually hold conversations in English often remains limited.

So what is to be done? We can’t let the ideal become the enemy of the good. English language learners have many choices today to hear excellent examples of English spoken. Students can listen to podcasts and available quality English language radio programs, speak English on Skype with English tutors, and watch hundreds of fine American, British, and Australian films. Many of my Chinese students tell me that they joined conversation programs like English Corner to practice simple conversation, and some language schools have afterschool English clubs. Bolder students might try forming friendships with native-English speakers on social media sites. Today a billion people who have never personally seen a native English speaker can still listen to the authentic voices of native-speakers in more ways than ever before… even if there’s not a single native speaker in town.

I also suggest EFL teachers create speaking opportunities both in class – in small groups or pairs – and consider adding speaking elements to homework assignments.  Fluency, after all, requires practice and speaking English – even to a fellow Chinese, non-native speaker – will develop their evolving English speaking skills. Practice may not make perfect, but it will push students to make real progress.

Let’s help English students get into the habit of asking and answering questions – to the best of their ability – about topics they care about in English class everyday. How? Focus on student interests. I’ve had considerable success, for instance, using Being Yourself from Compelling Conversations with intermediate and advanced students because so many students find themselves fascinating.

Bottomline: adding short, meaningful conversation exercises to every English class should help EFL students gain the confidence and experience they need to hold real conversations. English students may not have a chance to speak with a native speaker today, but we can help make sure they can create a real conversation when they talk with native speakers tomorrow… or the year after tomorrow.

Yet I’m confronting this billion-person question from the perspective of an American college professor who has taught dozens of Chinese students at an elite university. What advice do other English teachers, especially teachers who have taught in rural, relatively isolated areas with few native speakers, have? Are there some low-tech solutions that I’ve overlooked?  How would you answer this billion-person question?

Ask more. Know more. Share more. Speak more.

Create Compelling Conversations.

Visit www.CompellingConversations.com